FRAMING
Glazing:
We use 2mm float glass for our Classic and Statement options, and Art Glass (AR70) for our Refined and Statement options.
Mounting:
We use acid-free white-core mount boards on all our framing orders in either off-white or dark grey. Please specify your choice when placing your order.
Mount slips:
For the Contemporary and Statement options, we insert hand-painted mount-slips. The colours chosen will be the default colours that we use for each piece, as displayed in the gallery. If you would like a different colour combination, please contact us to discuss your requirements.
We have a large range of colours to choose from:
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Fluorescent Orange
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Bright Yellow
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Bold Blue
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Deep Green
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Navy Blue
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Electric Pink
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Sage Green
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Hot Pink
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Fire Red
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Fawn Brown
and many more..
LEAD TIMES
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Framed pieces: 2–4 weeks (made to order)
Every framed piece is made using:
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FSC-certified solid wood
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Acid-free mount boards
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Conservation framing techniques
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Hand-finished surfaces using natural waxes
No mass production. No shortcuts.
H.O.B. Gallery
Open Thursday (late) Picture framing gallery Tel: 0161 860 6699 Framed limited editions Order online Hand-finished frames Thurs: 11 am - 7 pm (late) Fri: 10 am - 6 pm Sat: 10 am - 5 pm Independent gallery Est. 2003 Bespoke options
H.O.B Gallery
Returns &
Refunds Policy
At H.O.B Gallery, every framed and unframed artwork is handled with care and attention.
Because each piece is either bespoke, original, or made-to-order, we do not accept returns or exchanges if you change your mind after purchase.
Refunds
& Exchanges
(Faulty or Damaged Items Only)
If your order arrives damaged, defective, or incorrect, we will happily offer a refund or replacement.
To qualify:
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You must notify us within 7 days of receiving your order.
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Please provide clear photographs of the damage or issue.
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We may ask you to return the faulty item (at no cost to you).
Once the item is inspected and confirmed,
we will issue either:
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A full refund (to your original payment method), or
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A replacement/exchange, depending on your preference and product availability.
Non-Returnable Items
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Custom commissions, personalised artwork, and bespoke framing are non-refundable unless they arrive damaged or faulty.
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Normal variations in texture, colour, or finish are part of the creative process and are not considered faults.
How to Contact Us
If you believe your order is faulty or damaged, please get in touch:
📧 [jack@houseofbystander.co.uk]
📞 [0161 860 6699]
We’ll do our best to resolve the issue quickly and fairly.